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HOW WE WORK

We deliver smart IT support for Sydney-based businesses

At IT Smart Solutions, we're all about helping SMBs in Sydney with their IT needs. We’ve been providing top-notch IT support with a focus on cloud solutions since 2005. We believe that technology can make a big difference in achieving business goals, and we work closely with like-minded businesses to find the right IT solutions. Whether you're a startup or an established business, our scalable plans cover everything from managed IT security to business intelligence and everyday IT support across Microsoft and Google Cloud. Our team is 100% focused on ensuring you have a smooth experience, from migration to ongoing support, both remotely and onsite.

Business IT Support and maintenance

Our support plans include a 24x7 help desk for day-to-day IT issues. We find the quickest and most effective solution for you, either remotely or on-site.

Data and analytics services

Get the most out of business intelligence tools including Microsoft Power BI for your SMB. We help you put your existing data to work and streamline your processes and systems.

Robust IT Security

Our managed IT security services put security front and centre and comply with the ACSC Essential 8 Government Framework.

Cloud Solutions, Backup & DR

We provide migration planning as well as ongoing SMB IT support for Office 365 and Google Cloud. Our business continuity service provides you with peace of mind and a reliable way to recover from unforeseen events or disruptions.

Strategic Consulting

IT Smart Solutions draws on decades of experience to provide expert technology consulting tailored to your business goals, ensuring you stay focused on core business while adopting the right technology solutions.

Onsite Engineers

Our onsite engineers can keep you on track with digital transformation and will ensure you get the best results from newly deployed software. Get help on either a short-term or ongoing basis.

Device-as-a-Service

Acquire and manage IT devices through a convenient, subscription-based service that gives you access to the latest technology and ongoing support, maintenance and upgrades without upfront costs.

Device Management

We ease the burden of managing, monitoring and optimising multiple devices by taking care of device performance, memory levels, compliance management, software updates, and security.
SPEAK TO OUR TEAM ABOUT YOUR NEEDS

CLIENT TESTIMONIALS

Why Sydney SMBs choose IT Smart Solutions

IT Smart Solutions
IT Smart Solutions
5.0
Based on 13 reviews
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Gary TrenamanGary Trenaman
05:51 09 May 23
Very reliable and knowledgable team of IT experts willing to go the extra mile to find solutions where needed. Perfect fit for our charity.
Angus HunterAngus Hunter
23:39 08 May 23
The Research Society has been a client of IT Smart Solutions for 6 months and I could not be happier with the support we are receiving from their team. The transition from our previous IT supplier was handled extremely smoothly and the support we have received since has always been handled in a timely and efficient manner. Their team are knowledgeable and are always looking to add value to our IT set up. I feel confident that are IT systems are up to date and secure.
Ciaran - MonksCiaran - Monks
21:26 03 Nov 21
The team at IT Smart Solutions are excellent partners and have supported Pacer Solutions with both our and our clients infrastructure and security support. They are always there to help.
Anna BashkirovaAnna Bashkirova
08:13 13 Oct 21
Steve and the team have help me with setting up my business Microsoft 365, moved my emails from a web hosting service to my main account - no more emails sent on behalf of ....... ending up in spam.I love my booking system that's also part of Microsoft. My clients book meetings with me and get automatic MS Teams invite that goes straight to my calendar. I'm going to replace Zoom with Teams soon...I'm enjoying having a lot of applications under 'one roof' now. Thank you IT Smart Solutions!
David MylesDavid Myles
00:44 28 Jul 21
Been a client since 2007. Very consisent high level service - friendly and easy-to-talk-to help from a stable team. Whichever team member you get ithe standard is support and advice is always high
Keeley PopeKeeley Pope
00:51 12 Sep 19
IT Smart Solutions are an absolutely outstanding IT support organisation. My company has trusted the team there for many years. I recommend their services without question, a fantastic company.
Robbie OwaijanRobbie Owaijan
04:17 19 Jul 19
Providing great services for over 10 years. Very friendly team with flexible hours. IT Smart Solutions highly participated in the growing development our business. We definitely recommend their services.
Gary TrenamanGary Trenaman
05:51 09 May 23
Very reliable and knowledgable team of IT experts willing to go the extra mile to find solutions where needed. Perfect fit for our charity.
Angus HunterAngus Hunter
23:39 08 May 23
The Research Society has been a client of IT Smart Solutions for 6 months and I could not be happier with the support we are receiving from their team. The transition from our previous IT supplier was handled extremely smoothly and the support we have received since has always been handled in a timely and efficient manner. Their team are knowledgeable and are always looking to add value to our IT set up. I feel confident that are IT systems are up to date and secure.
Ciaran - MonksCiaran - Monks
21:26 03 Nov 21
The team at IT Smart Solutions are excellent partners and have supported Pacer Solutions with both our and our clients infrastructure and security support. They are always there to help.
Anna BashkirovaAnna Bashkirova
08:13 13 Oct 21
Steve and the team have help me with setting up my business Microsoft 365, moved my emails from a web hosting service to my main account - no more emails sent on behalf of ....... ending up in spam.I love my booking system that's also part of Microsoft. My clients book meetings with me and get automatic MS Teams invite that goes straight to my calendar. I'm going to replace Zoom with Teams soon...I'm enjoying having a lot of applications under 'one roof' now. Thank you IT Smart Solutions!
David MylesDavid Myles
00:44 28 Jul 21
Been a client since 2007. Very consisent high level service - friendly and easy-to-talk-to help from a stable team. Whichever team member you get ithe standard is support and advice is always high
Keeley PopeKeeley Pope
00:51 12 Sep 19
IT Smart Solutions are an absolutely outstanding IT support organisation. My company has trusted the team there for many years. I recommend their services without question, a fantastic company.
Robbie OwaijanRobbie Owaijan
04:17 19 Jul 19
Providing great services for over 10 years. Very friendly team with flexible hours. IT Smart Solutions highly participated in the growing development our business. We definitely recommend their services.
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INSIGHTS

Read how our small business IT support has helped Sydney’s businesses unlock their potential. Draw on the insights of businesses who’ve been in your shoes to see how you could boost your business thanks to IT Smart Solutions.

IT Smart Solutions Managed IT Security Services

Quantifying and strengthening your security posture with managed IT security services

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Harness the power of business IT support – no matter your industry!

19Jul
. Are you in Recruitment? Use data to get ahead of the curve.   While old-school recruiting may have...

How IT tactics support organisational goals and strategy

31May
What do chess grandmasters, military strategists, and successful business leaders have in common? They understand the difference between strategy...

Leverage a professional IT strategy for unparalleled business IT support

05May
  Are your IT systems working for or against you?  While many Australian SMBs may like to think their...

Get set up for growth at the start with business IT support

25Nov
Change is constant, but no CEO could have predicted the scale of recent change. Global markets, supply chains and...

Prevent online risks to your business with these basic security tips

10Aug
Over the years, cyber-attacks have become smarter and more frequent. Worse still, many attacks are automated, probing for weaknesses...

What are the benefits of outsourcing your Managed IT Security Services?

17Jun
Outsourcing cyber security to a Managed IT Security Services Provider (MSSP) when you are trying to run a small...
ACSC Essential 8

Your guide to the ACSC Essential Eight

30Mar
There’s been a lot of talk about the Essential Eight cyber mitigation strategies from the Australian Cyber Security Centre...
IT Smart Solutions Digital workplace

Microsoft working to safeguard Not For Profit organisations against increasing cyberthreats

15Mar
One of the things we have learnt from the Covid-19 pandemic is how vital the Not For Profit (NFP)...

Embrace a nonprofit digital transformation with Office 365 for nonprofits Australia

16Jun
It almost goes without saying that most nonprofits run on modest budgets. At IT Smart Solutions, we often see...
Cloud services for non-profits

It’s time to ditch the server: The benefits of Cloud services for Non-profits

17Mar
In 2020, Cloud services took centre stage as the entire world shifted to working remotely. The term Cloud services...
Business continuity during COVID-19 with modern workspace technology

Keep calm & IT on: Your modern workplace is ready and waiting for you

16Apr
When everyone around you goes into panic mode, it can be very difficult to stay calm. As Covid-19 reached...
Support IT Solutions

Sick of worrying about IT? Here are our top tips to make your life easier

02Feb
It’s hard not to worry about IT when you run a business. IT is pretty much the backbone of...
What is a modern workplace

What is a modern workplace and how can your business become one?

20Nov
With dynamic technology constantly being rolled out, the workplace is changing. With the right infrastructure, employees can access meetings,...
Small business IT

Why working with a Managed Service Provider who understands small business IT is crucial

24Sep
While larger enterprises usually have the resources to employ multiple full-time IT staff, SMEs often don’t have the budget...
small business IT solution

Is IT a pain-point for your small business? Why not try Managed Services?

07Aug
In today’s fast-moving digital world, small businesses can often get left behind. Big players employ large IT teams to...
Office 365 migration commonly asked questions

Office 365 Migration: Our top 5 commonly asked questions

27May
Microsoft Office 365 can give you increased security, easy collaboration tools and make your workplace more efficient. And that’s...
IT Smart Solutions Cybersecurity

Protect your small business against social engineering

21May
Data or system breaches are potentially the number one risk for many businesses. The threat is just as real...
Small Business IT Security

More than just good passwords and anti-virus. This is what IT security means for small business.

14May
As a small business owner, securing your business and customer data is no doubt on your mind. You probably...
IT Smart Solutions Digital workplace

How modern is your digital workplace?

05Feb
  “Modern workplace” – it’s quite the buzz word. Every SME we talk to wants to be a ‘modern...

Top 10 IT lessons from 13 years working with SMEs

13Feb
One of the stand-out differences between SMEs that will thrive and those that will struggle from here on is...

Office collaboration tools: Here are the top reasons to consider Office 365.

31Oct
Microsoft’s Office 365 continues to gain traction as the leading business cloud service. It’s for good reason – and...

Data security for SMEs – don’t be an easy target for hackers

11Aug
Data security threats, such as from ransomware, are becoming increasingly common and are putting a wider range of businesses...

How your small business could benefit from the latest technologies

21Jul
Let’s face it, in the past the IT infrastructure options for your small business have been limited. You...

Laying the right IT foundations for a scalable business

19Jul
Whether you’re a startup or an existing business going through a growth phase, it’s essential to have the right...
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