COMBINING IT SMARTS WITH SMALL-BUSINESS KNOW-HOW
Since 2005, IT Smart Solutions has been delivering strategic IT support to small and medium-sized businesses based in Sydney. Our mission is to provide enterprise-level support to SMBs, working hand-in-hand to achieve shared success.
We provide remote and onsite IT support for Sydney CBD and metro area businesses with between 5-250 users, and work closely with prospective customers to ensure that we’re the right fit in terms of service and culture.
We understand that no two SMBs are the same and have created a range of scalable business IT solutions plans to meet the needs of start-ups to established businesses.
Our team understands the importance of a responsive and friendly IT helpdesk and always aims to solve issues as quickly and effectively as possible, whether remotely or onsite.
Fairness, honesty, and integrity are important to us, and we’re always willing to go the extra mile. It’s why some of our earliest customers are still with us today.
OUR VALUES
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MEET THE TEAM OF THE BEST IT SERVICE PROVIDER IN SYDNEY
Steve
Before starting IT Smart Solutions in 2005, Steve was Back Office Manager for Hudson Recruitment in Europe and also ran migration projects for NSW Health and a major Australian law firm. Today his focus is on business development. He has a proven track record in helping small business in their use of technology.
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Sarah
Sarah joined IT Smart Solutions as a desktop engineer in 2015, she became Head of Operations in early 2018 and is responsible for the day to day running of the service desk. Prior to joining IT Smart Solutions Sarah spent 7 years at KPMG. Originally joining as a Personal Assistant, she soon realised her passion for IT where she spent 3 years as a valuable member of their helpdesk team.
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Owen
Owen, an IT professional with 8 years of experience, conquers diverse operating systems like a digital conqueror. Hungry for knowledge, he focuses on Information Security, building a rock-solid foundation. Balancing work and personal life, Owen cherishes time with family and enjoys immersive gaming experiences.
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Han
Meet Han, the tech-savvy IT veteran with a heart of gold. With 12 years of industry experience, he brings expertise and global insights to our team. Han is captivated by cloud infrastructure and cybersecurity, always staying updated with the latest advancements. Beyond work, he cherishes time with his son, enjoys outdoor adventures, and savors a cold brew at local breweries.
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Ray
In his 5 years in the industry, Ray learned patience while resolving diverse technical issues. When not busy as an IT whiz, he enjoys movies, cherishes family time, and dreams of achieving great success, inspired by the Tesla mastermind. Ray’s dedication ensures he’ll make waves in the IT world and beyond.
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Paulo
Meet Paulo, the GIF Master of IT. With 7 years’ experience, he’s a customer service and technical support pro on the IT Smart Solutions team. Paulo excels in system administration and stays ahead in IT. Beyond his wizardry, he’s a basketball pro and an e-sports enthusiast, conquering digital realms with finesse. Paulo brings a dynamic mix of skills and passions to provide top-notch IT support.
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Ed
Introducing Ed, the ultimate IT consultant and movie enthusiast. With 3 years of experience, Ed is your go-to for tech assistance, specialising in Microsoft issues. He swiftly resolves glitches, armed with extensive knowledge. Ed’s also a movie trivia master, ready to answer all your film-related questions. Lights, camera, IT expertise!
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