Our Services

Smart IT Services for Sydney Small Businesses

WHAT WE DO

IT Smart Solutions provides IT services to Sydney based small businesses. With a focus on Cloud solutions, we have been providing enterprise grade IT support since 2005.

At IT Smart Solutions we believe in the power of IT and work with likeminded businesses to use technology to achieve a common goal. We offer scalable plans to meet the requirements of small business whether you are launching a start-up or migrating and maintaining an established business. Our plans include managed IT security services, business intelligence and advanced analytics and everyday small business IT support, across Microsoft and Google Cloud.

We have worked with numerous businesses to migrate them from existing Cloud solutions, on-premise systems and hybrid solutions like Office 365.

All of the IT Smart Solutions team have a technology background and a positive service focus. Through our customer plans, we provide remote and onsite support to ensure a smooth and consistent user experience.

Support & Maintenance

All of our support plans include help-desk assistance for day-to-day Office 365 queries. We work to find the quickest and most effective solution whether it is achieved remotely or on-site. Our help-desk is available 24 x 7 to ensure your employees can work efficiently anywhere at any time.

Data & Analytics

Access the full advantages of business intelligence tools including Power BI to drive your small business forward. We can help you put your existing data to work and streamline your existing processes and systems.

Robust IT Security

Security is not an afterthought. Our managed IT security services deliver capability that adheres to the ACSC Essential 8 Government Framework.

Cloud Solutions, Backup & DR

We provide planning and migration support as well as ongoing small business IT guidance and support for Office 365 and Google Cloud. We offer peace of mind to organisations through our backup Disaster Recovery and Business Continuity service.

Strategic Consulting

If you want to ensure you are using the right technology to enable your business, IT Smart Solutions can help. We put our extensive experience to work to provide strategic consulting to help guide your organisation without taking the focus away from core business.

Onsite Engineers

If your business is going through a digital transformation or has recently deployed new software, we can provide onsite engineers to provide hand-on support and guidance. Whether for a short period such as holiday cover to on an ongoing, full time basis.

HOW WE DO IT

We understand that not all small businesses are the same. Because of this, IT Smart Solutions has created a range of scalable plans to meet the needs of small businesses, whether they are emerging or established.

All of our plans are Cloud based. Using Office 365 means your staff have access to a range of powerful and integrated tools as well as Cloud storage, VoIP telephony and collaboration platforms. These features are a critical component of small business IT, to support a mobile workforce and are an integral part of the Modern Workplace.

NEED AD HOC HELPDESK SUPPORT?

BRONZE

  • 50GB Mailbox
  • SharePoint
  • OneDrive
  • Teams
  • Microsoft Desktop Apps
  • Ad Hoc Support $$155+ GST per hour

 
$16 PER USER PER MONTH

WANT REGULAR REMOTE SUPPORT?

SILVER

  • 50GB Mailbox
  • SharePoint
  • OneDrive
  • Teams
  • Microsoft Desktop Apps
  • Unlimited Remote Support included

 
$66 PER USER PER MONTH

most popular

AFTER A BIT OF BOTH REMOTE & ONSITE SUPPORT?

GOLD

  • 50GB Mailbox
  • SharePoint
  • OneDrive
  • Teams
  • Microsoft Desktop Apps
  • Unlimited Remote and onsite support included

 
$92 PER USER PER MONTH

ADD OUR SMART SECURITY SOLUTION TO ANY PACKAGE FOR JUST $25 PER USER PER MONTH

Security is not an afterthought. Our Smart Security package offers advanced security capability that adheres to the government’s Essential 8 Framework. Protect your business with expert support:

  • Strengthened security practices
  • Secured with the Essential 8 framework
  • Increased productivity with enterprise mobility & security features
  • Data Loss & Information protection
  • Backup of all Microsoft 365 data
  • Enterprise Anti Virus

WHAT OUR CUSTOMERS SAY ABOUT US

Innovation scales up while IT costs scale down for recruitment company SB Recruitment

SB Recruitment, Sydney recruitment agency

Make sure you find an IT partner that will support you. They need to be very pro YOU as a customer, not pro the technology that THEY want to use. If your supplier is saying: ‘that’s going to be too hard, no don’t do that, no don’t do this’, then you know they are not right for the future of your business. You might need to meet with a few IT suppliers. As soon as we met Steve we knew we wanted to work with him – nothing was too hard for him.

SARAH BOLSTER, MANAGER DIRECTOR SB RECRUITMENT

WHY WE’RE GREAT AT WHAT WE DO

IT Smart Solutions Services: Integrity

Honesty & Integrity

We believe in transparency and being honest with our customers at all times. We tell our clients what they need to hear, not just what they want to hear.

IT Smart Solutions Services: Success

A Willingness to go the Extra Mile

Our aim is for all our clients to succeed. To support this, our team are on-hand and available to help with any issues or obstacles, whether tech related or not.

IT Smart Solutions Services: Partnership

Do the Right Thing

We strive to form long term partnerships with all of our clients. We achieve trust and longevity by aiming to do always the right thing, for our customers and our staff.

IT Smart Solutions Services: growth

Growth-Oriented

We understand how the right IT infrastructure can support business growth. Our scalable options have been designed to grow and evolve with your organisation.

IT Smart Solutions Services: Helpdesk

A Helpful, Can-do Attitude

Our helpdesk staff are responsive, friendly and eager to resolve issues as quickly and efficiently as possible. We work hard to find a solution to any query or issue to ensure our customers have a positive IT experience.