What We Do

Support and Maintenance

Help-desk Support
Desktop Support
Server Support and Maintenance
Office 365 Support
Security Management
Hardware/Software Sourcing
Break Fix or Proactive support plans
Anti Virus and Virus Removal

Migration Services

Office 365 Email Migration from on-premise server or other cloud server to Office 365
SharePoint and One Drive migration – Migrate your on-premise files to the cloud

Backup and Disaster Recovery

On-Premise Backup, Disaster Recovery and Business Continuity
Cloud Backup
Office 365 Backup

Strategic Consulting

We can also help with strategic consulting for all our customers to help ensure your business is using the right technology.

Onsite Engineers

We can even supply permanent onsite engineers if required, this can be either for holiday cover or as a full-time presence in your organisation.

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Basic Support

Our basic support plan give you access to our friendly helpdesk as and when you need it . We can provide both remote and onsite report. Support is charges at an hourly rate with no monthly commitment.

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Basic Plus

This plan is for clients that have their own on-premise server(s). We include standard maintenance tasks and automated patch management for a monthly fee. Clients on this plan also get access to our helpdesk and get a 10% discount on the standard hourly rate.

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Complete or Advanced

This plan is for clients who like to have a fixed budget for their IT support. This support plan is billed at a fixed monthly rate which also access to our helpdesk and any maintenance tasks that are included in Basic Plus plan. Including proactive IT support and strategic IT planning can help your business grow whilst ensuring your employees can focus on their day to day operations.

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Add- Ons

With all of our support packages we can add on choices from a range of options including disaster recovery solutions, enterprise internet connections, cloud based VOIP systems or managed networking equipment, email security all for a fixed monthly fee.

 

  • Managed Networking Equipment
  • Cloud based VOIP systems
  • Enterprise Internet Connectivity
  • Anti Spam and Malware Protection
  • Anti Virus and Patch management
  • On Premise and Cloud Backups

 

We can also include Office 365 subscriptions with any of the above plans so that they are included in your monthly bill.

 

Not sure what you need?

Put your business in the right hands and speak to an IT Smart Solutions consultant today.
Our team are always on hand to help. Connect with us.