Until 2018, The Centre for Independent Studies had relied on on-premise servers, with IT managed by a part time internal staff member. With the servers reaching end of life, and the IT coordinator moving on, the team at CIS knew it was time for a change.
After conducting due diligence, the then General Manager Jenny Lindsay, selected IT Smart Solutions as their new IT Managed Service Provider (MSP). CIS first approached IT Smart Solutions with a problem in the mail server. However, knowing the on-premise servers were set to expire, Jenny also wanted to improve the overall IT infrastructure, bolster security, and improve productivity. With no internal specialist IT resource, CIS also required ongoing support and guidance from IT Smart Solutions.